Home Builder Sales Support Specialist

Posted 2 weeks ago

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receive & process request for orders, price quotations, order changes/adjustments and cancellations from customers and/or Outside Sales

• Ensure timely and accurate processing of the above requests

• Works closely with production and dispatch regarding scheduled deliveries

• Follows up on inquiries from customers, inside sales, and outside sales reps on deliveries, quotes, orders, and product information

• Customer website schedule management

• Ability to work well independently and in a team setting

• Sorting, filing, & mailing of customer invoices

• May require overtime as needed

• Other duties as assigned

Job Requirements:

• Exceptional organizational skills

• Strong attention to detail

• Excellent written and verbal communication skills

• Strong independent problem solving skills

• Ability to perform multiple tasks with changing priorities and follow through to completion on all assignments

• A high degree of personal initiative; able to work under pressure

• Fundamental/Basic knowledge and experience with general Accounts Receivable procedures

• Knowledge of MS Word, Outlook, and Excel a plus

• Proficient in typing (45 WPM or better)

• Knowledge of the Spruce system preferred but not required

Experience
2+ years of customer service / sales experience preferred, but not required

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